{"id":303,"date":"2019-04-13T22:32:03","date_gmt":"2019-04-13T20:32:03","guid":{"rendered":"https:\/\/curlsforyou.dk\/?page_id=303"},"modified":"2026-02-16T09:36:33","modified_gmt":"2026-02-16T08:36:33","slug":"salgs-og-leveringsbetingelser","status":"publish","type":"page","link":"https:\/\/curlsforyou.dk\/en\/salgs-og-leveringsbetingelser\/","title":{"rendered":"Sales and delivery conditions"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Sidst opdateret: 2021-04-15 – opdateret med Klarna afsnit<\/p>\n

Curlsforyou.dk drives i Danmark af: Curls For You ApS, CVR-nummer 40488022 , Sand\u00f8vej 1.c, 8700 Horsens.<\/p>\n

<\/p>\n

<\/p>\n

Du kan kontakte Curlsforyou.dk  pr. telefon: 30 34 44 33 eller mail: info@curlsforyou.dk<\/p>\n

<\/p>\n

<\/p>\n

These sales and delivery terms apply to the purchase of goods on curlforyou.dk for delivery in the EU and Denmark, but not Greenland and the Faroe Islands.<\/p>\n

<\/p>\n

<\/p>\n

Order\nand payment<\/strong>
Curlsforyou.dk is open 24 hours a day, and you can therefore almost always shop.\nHowever, we may close the store due to maintenance. You can only\nMake purchases when the store is open and accessible.<\/p>\n

<\/p>\n

<\/p>\n

For at handle p\u00e5 Curlsforyou.dk  skal du v\u00e6re fyldt 18 \u00e5r og i besiddelse af gyldigt betalingskort, som vi accepterer. Hvis du endnu ikke er fyldt 18 \u00e5r, kan du dog alligevel k\u00f8be varer, hvis du har indhentet din v\u00e6rges accept og\/eller i \u00f8vrigt har juridisk ret til at indg\u00e5 k\u00f8bet.<\/p>\n

<\/p>\n

<\/p>\n

You choose the items you want to buy and put them in the \"shopping cart\". You can go all the way to the actual time of order correct the contents of the shopping cart and you can\nregularly check the content and price for<\/p>\n

<\/p>\n

<\/p>\n

Any extra payments for eg freight will only be calculated immediately before you\nis ready to pay.<\/p>\n

<\/p>\n

<\/p>\n

When\nYou are ready to order, click on \"Go to Checkout\" where you enter\nyour name, address, email, telephone number, form of payment and form of delivery.<\/p>\n

<\/p>\n

<\/p>\n

Du kan \u00e6ndre indhold i indk\u00f8bskurven helt frem til, du bekr\u00e6fter dit k\u00f8b ved at trykke p\u00e5 knappen \u201dAfgiv ordre\u201d. Herefter g\u00e5r din ordre videre til Curlsforyou.dk  og kan ikke l\u00e6ngere \u00e6ndres.<\/p>\n

<\/p>\n

<\/p>\n

Du er forpligtet til at oplyse en korrekt adresse til leveringen af varerne. Hvis adressen, du har oplyst, ikke kan bekr\u00e6ftes, forbeholder Curlsforyou.dk  sig ret til at tilbageholde levering og annullere ordren.<\/p>\n

<\/p>\n

<\/p>\n

We\ndo not take card fees and the amount is raised only on your card when the item is shipped.<\/p>\n

<\/p>\n

<\/p>\n

Cancellation\nof orders<\/strong>
Curlsforyou.dk  kan annullere en ordre, hvis ikke det er muligt at levere den bestilte vare. Du vil blive underrettet hvis en s\u00e5dan situation skulle opst\u00e5, ligesom enhver betaling eller reservation foretaget p\u00e5 et betalingsmiddel vil blive returneret\/annulleret.<\/p>\n

<\/p>\n

<\/p>\n

Receipt for receipt of order and order confirmation<\/strong>
N\u00e5r du har bestilt en vare hos os, modtager du en kvittering pr. email for vores modtagelse af din bestilling. Der er imidlertid f\u00f8rst indg\u00e5et en bindende juridisk k\u00f8bsaftale, n\u00e5r du har modtaget en ordrebekr\u00e6ftelse\/salgskvittering fra os. Udstilling af varer p\u00e5 netbutikken er ikke et tilbud, men en opfordring til at g\u00f8re tilbud. Curlsforyou.dk  har derfor mulighed for at annullere din ordre som f\u00f8lge af trykfejl, tekniske problemer, leveringssvigt og lignende situationer.<\/p>\n

<\/p>\n

<\/p>\n

Freight<\/strong><\/p>\n

<\/p>\n

<\/p>\n

Curlsforyou.dk bestr\u00e6ber sig p\u00e5 at leverer de bestilte varer indenfor 1-3 hverdage efter vi har modtaget din bestilling, med mindre andet er aftalt i k\u00f8bsprocessen.
Fragt omkostningen afh\u00e6nger af den enkelte ordre st\u00f8rrelse og fremg\u00e5r af k\u00f8bsprocessen.<\/p>\n

<\/p>\n

<\/p>\n

14\nday of withdrawal<\/strong>
N\u00e5r du handler hos Curlsforyou.dk  har du normalt 14 dages fortrydelsesret, hvor du kan meddele os, at du fortryder k\u00f8bet og derp\u00e5 returnere varen til os. Fortrydelsesretten l\u00f8ber fra den dag, du har modtaget varen. Hvis fristen udl\u00f8ber p\u00e5 en helligdag, l\u00f8rdag, grundlovsdag, juleaftensdag eller nyt\u00e5rsaftensdag forl\u00e6nges fristen til den f\u00f8lgende hverdag.<\/p>\n

<\/p>\n

<\/p>\n

After receiving, you only have to handle the goods in a way that you can determine\nthe nature of the goods, their characteristics and the way in which they function.<\/p>\n

<\/p>\n

<\/p>\n

On\nSome items there are not the right of withdrawal or you may lose yours\nwithdrawal. The following goods are exempt from the right of withdrawal: Sealed\ngoods that are unsuitable for health or hygiene reasons\nto be returned when the seal is broken after delivery.<\/p>\n

<\/p>\n

<\/p>\n

For\nTo make the right of withdrawal, you must provide us with an unequivocal statement\nnotification within 14 days of receipt of the goods. If you wish to\nregret your purchase, you can use our standard withdrawal form which can\nto be completed www.curlsforyou.dk\/return<\/a>. If this form is used, you do not need to inform us of your regret other way.<\/p>\n

<\/p>\n

<\/p>\n

IMPORTANT
We expect you to ship the goods as soon as possible after you have notified\nabout cancellation and you must send them back within 14 days after you have\nregretted.<\/p>\n

<\/p>\n

<\/p>\n

By returning goods you should ensure that the goods are properly wrapped. You have\nnamely, the responsibility for the package (s) until we receive it. Save therefore\nreceipt from the freight forwarder and possibly. track and trace number.<\/p>\n

<\/p>\n

<\/p>\n

If the item has lost value and that is because you have used it in another way,\nthan what was necessary to determine the nature, characteristics and manner of the goods\nIt works, you can only get a portion of the purchase amount back. The amount you can get\nBack depends on the merchandise's commercial value, and in some cases it may\nmeans that you can only get back any shipping costs. Missing\noriginal packaging may, for example, constitute an impairment, so to be\nsure to be able to receive all the money back, it is recommended that the item\nreturned in original packaging.<\/p>\n

<\/p>\n

<\/p>\n

You will have to pay the cost of returning the item when you regret it<\/p>\n

<\/p>\n

<\/p>\n

Please send to:<\/p>\n

<\/p>\n

<\/p>\n

CurlsForYou ApS<\/p>\n

<\/p>\n

<\/p>\n

Sand\u00f8vej 1.c.<\/p>\n

<\/p>\n

<\/p>\n

8700 Horsens, Denmark<\/p>\n

<\/p>\n

<\/p>\n

Denmark<\/p>\n

<\/p>\n

<\/p>\n

Note! We do not receive packages sent by demand or the like.<\/p>\n

<\/p>\n

<\/p>\n

Documentation for your purchase and return form<\/strong>
You must enclose a copy of the order confirmation or other documentation for your purchase.<\/p>\n

<\/p>\n

<\/p>\n

In addition, it will facilitate the expedition if you enter the return number you receive by mail after completing the return form on www.curlsforyou.dk\/return<\/a>.<\/p>\n

<\/p>\n

<\/p>\n

Refund<\/strong>
When we receive the item, we check it and you will be refunded within 14 days the amount you paid to us at the time of purchase.<\/p>\n

<\/p>\n

<\/p>\n

We may withhold the refund until we have returned the goods, unless you have previously submitted documentation to have returned it.<\/p>\n

<\/p>\n

<\/p>\n

The amount is always returned to the card used when ordering, or through the payment processors ViaBill and Klarna, if the purchase is made through it.<\/p>\n

<\/p>\n

<\/p>\n

NOTE:
You may lose your purchase amount, in whole or in part. This happens if the value of the product is impaired because<\/p>\n

<\/p>\n

<\/p>\n

\u2022 you have actually used the goods,<\/p>\n

<\/p>\n

<\/p>\n

\u2022 it has been damaged while you were in charge of it<\/p>\n

<\/p>\n

<\/p>\n

\u2022 you have handled the product in any other way than it was necessary to determine the nature of the goods, properties and the way they work<\/p>\n

<\/p>\n

<\/p>\n

\u2022 You have not followed the restrictions in the right of withdrawal that result from sealing, product type etc.<\/p>\n

<\/p>\n

<\/p>\n

Cosmetics<\/strong>
All cosmetics are supplied sealed. Sealed products cannot be returned for hygiene and health reasons if the seal is broken after delivery.<\/p>\n

Ikke afhentede pakke<\/strong><\/p>\n

Hvis du ikke afhenter din pakke i pakkeshoppen, inden 7 hverdage i Danmark, sendes pakken retur til Curlsforyou.dk<\/p>\n

Vi tager et ekspeditionsgebyr p\u00e5 45 DKK, for ikke afhentede pakker.
Dette gebyr er til at d\u00e6kke fragt, administrationsomkostninger og emballage.<\/p>\n

Desuden vil fragten du har betalt ligeledes ikke blive tilbagebetalt. Da denne udgift er afholdt.<\/p>\n

V\u00e6r venligst opm\u00e6rksom p\u00e5 at s\u00e5fremt du har haft fri fragt p\u00e5 ordren, kan vi modregne fragt omkostningen som vi har haft p\u00e5 ordren, mindst 35 DKK.<\/p>\n

S\u00e5ledes at bel\u00f8bet der tilbagebetales vil v\u00e6re ordrebel\u00f8bet – (returgebyr + fragt = mindst 80 DKK.)<\/p>\n

<\/p>\n

<\/p>\n

Complaint - If something is wrong with the item<\/strong>
Your purchase of covered by the Buying Act, including the defect rules. This means that you can either get a defective item repaired, exchanged, money back or rejection of the price, depending on the specific situation. You have the law 24 months. warranty.<\/p>\n

<\/p>\n

<\/p>\n

It is, of course, a requirement that the complaint is justified and that the defect has not arisen as a result of an incorrect use of the product or other harmful conduct.<\/p>\n

<\/p>\n

<\/p>\n

You must contact us within \"reasonable time\"
You must advertise within \"reasonable time\" after you have discovered the defect in the item. We recommend that you advertise as soon as possible and within 2 months of the discovery.<\/p>\n

<\/p>\n

<\/p>\n

Du kan reklamere ved at kontakte os via mail til info@Curlsforyou.dk  eller telefonisk p\u00e5 30 34 44 33.<\/p>\n

<\/p>\n

<\/p>\n

In order for us to assess your complaint, we ask you to:<\/p>\n

<\/p>\n

<\/p>\n

1. Send us a brief description of how the damage or defect has occurred. Please note that you should contact our customer service as soon as you discover the defect.<\/p>\n

<\/p>\n

<\/p>\n

2. To document the defect, you must send 4-5 pictures together with the description.<\/p>\n

<\/p>\n

<\/p>\n

The defect must be clearly stated on at least one of the pictures. In addition, make sure your photos show the entire product, once in front and back.<\/p>\n

<\/p>\n

<\/p>\n

3. Send the pictures per. mail to info@Curlsforyou.dk<\/p>\n

<\/p>\n

<\/p>\n

4. Please specify which order number the item was purchased on - or enclose a copy of the order confirmation \/ receipt<\/p>\n

<\/p>\n

<\/p>\n

5. After we receive your pictures, we will process your complaint as soon as possible.<\/p>\n

<\/p>\n

<\/p>\n

In the event that you have to return the item (s) during a complaint case, please send the items to:<\/p>\n

<\/p>\n

<\/p>\n

CurlsForYou ApS<\/p>\n

<\/p>\n

<\/p>\n

Sand\u00f8vej 1.c.<\/p>\n

<\/p>\n

<\/p>\n

8700 Horsens, Denmark<\/p>\n

<\/p>\n

<\/p>\n

Denmark<\/p>\n

<\/p>\n

<\/p>\n

 (Note: Packages cannot be filed\nin person at this address)<\/p>\n

<\/p>\n

<\/p>\n

By justified claims we reimburse reasonable shipping costs.
If the complaint is justified, we will of course refund your reasonable shipping costs by returning the item to us. Otherwise you have to cover all transport costs, including our shipping costs return of the item after examination.<\/p>\n

<\/p>\n

<\/p>\n

Remember\nthat the item must always be shipped in proper packaging and receive a receipt for\nsending. You are responsible for the package \/ goods until ours\nreceipt. Therefore, save mail receipt incl. shipping cost information as well\nPossibly. track and trace number.<\/p>\n

<\/p>\n

<\/p>\n

Note! We do not receive packages sent by demand or the like.<\/p>\n

<\/p>\n

<\/p>\n

<\/p>\n

Discount Codes\n(Vouchers)<\/strong>
We regularly offer discount codes as part of our marketing.\nThese codes are valid for limited periods only and may be subject to special\nconditions. The codes may be limited to use only in conjunction\nwith special products, categories or brands.<\/p>\n

<\/p>\n

<\/p>\n

N\u00e5r du benytter en rabatkode skal du k\u00f8be for det angivne minimumsbel\u00f8b. Hvis du k\u00f8ber for mindre end det angivne minimumsbel\u00f8b, vil differencen ikke blive refunderet. Enhver rabatkode du \u00f8nsker at benytte skal indtastes i k\u00f8bsforl\u00f8bet, inden du betaler ordren. Du kan ikke f\u00e5 godskrevet en glemt rabatkode efter ordren er placeret. Der kan kun benyttes 1 rabatkode pr. ordre. Rabatkoder kan som udgangspunkt ikke benyttes samme med m\u00e6ngderabatter.<\/p>\n

<\/p>\n

<\/p>\n

The discount codes are not personal and can be used by the holder. The discount codes have no cash value and cannot be redeemed for cash, vouchers or the like.<\/p>\n

<\/p>\n

<\/p>\n

I tilf\u00e6lde af bedrageri, fors\u00f8g p\u00e5 svindel eller i tilf\u00e6lde af mistanke om andre ulovlige aktiviteter i forbindelse med indl\u00f8sning af rabatkoder, er vi berettiget til at annullere rabatkoden, at annullere ordren hvorp\u00e5 rabatkoden er benyttet og blokere din mulighed for at handle p\u00e5 Curlsforyou.dk  for bestandigt.<\/p>\n

<\/p>\n

<\/p>\n

Privacy<\/strong>
To be able to shop at Curlsforyou.dk you must at least state:<\/p>\n

<\/p>\n

<\/p>\n

\u2022\nName
\u2022 Address
\u2022 E-Mail
\u2022 Phone \/ mobile number<\/p>\n

<\/p>\n

<\/p>\n

The above data is stored with information on what goods you have purchased for 5 years from the end of the financial year to which the information relates, cf. section 10 of the Accounting Act, after which the information is deleted.<\/p>\n

<\/p>\n

<\/p>\n

When you make a purchase, we will automatically create a My Account. In My Account you can log in and find your order history, both new and previous orders, change your settings and see your Wishlist.<\/p>\n

<\/p>\n

<\/p>\n

Indsamlingen af personlige kundeoplysninger p\u00e5 Curlsforyou.dk  sker inden for rammerne af eksisterende lovgivning og EU\u2019s generelle forordning om databeskyttelse (GDPR).<\/p>\n

Anyday betalingsmuligheden er tilg\u00e6ngelig for k\u00f8b p\u00e5 300,- DKK eller mere. N\u00e5r du v\u00e6lger at betale med Anyday, tr\u00e6kker vi den f\u00f8rste betaling, n\u00e5r din vare afsendes. Efterf\u00f8lgende vil du betale en m\u00e5nedlig ydelse den sidste hverdag i hver m\u00e5ned. Antallet af m\u00e5nedlige ydelser starter fra fire m\u00e5neder og kan variere afh\u00e6ngigt af din valgte betalingsplan. St\u00f8rrelsen p\u00e5 hver ydelse bestemmes af din ordres samlede bel\u00f8b, din valgte flexydelse og den specifikke betalingsplan, du har valgt. Husk, at hvis du betaler alle rater til tiden, p\u00e5l\u00f8ber der ingen renter eller gebyrer. Skulle du returnere dit k\u00f8b, vil din aftale med Anyday automatisk blive annulleret. Yderligere detaljer og vilk\u00e5r for brug af Anyday kan findes her: https:\/\/da.anyday.io\/terms-conditions\/shopper<\/p>\n

Klarna<\/span><\/strong><\/p>\n

In order to offer you Klarna's payment methods, we may be able to pass on your personal data in the form of contact and order information to Klarna at the checkout so that Klarna can assess whether you are entitled to their payment methods and to tailor these payment methods to you. Your transferred personal information is processed in accordance with<\/span><\/p>\n

Klarna's own privacy notice<\/a><\/p>\n

<\/p>\n

<\/p>\n

Curlsforyou.dk  indsamler informationer fra brugere fra fem kilder:<\/strong><\/p>\n

<\/p>\n

<\/p>\n